GET YOUR CUSTOMERS ATTENTION WITN UNIQUE CONTENT
We know your business needs an effective awareness campaign on social media to increase your brand awareness and engagement online, but handling it on your own can be time consuming; the time that can be spent on other revenue-generating tasks. This is the reason we are offering to take the burden of thinking of what to post on social media off you with the services of our professional social media expert that will help you plan and schedule your social media marketing, create relevant and valuable optimized social media content that will attract, acquire and engage a clearly defined target audience for you business in order to drive a profitable customer action.
AS YOUR SOCIAL MEDIA MANAGER, WE'LL HELP WITH THE FOLLOWING
- Assign, create and update social media content with graphics for your business pages on Facebook, Instagram, Twitter, Pinterest and others
- Develop and execute specific digital and social integrated marketing campaigns on social media.
- Write self-help technical support social media content on your products/services
- Post interactive and responsive optimized content that will engage/draw in followers that will be converted to paying customers
- Create and post relevant content on your products/services with graphics to provide proper brand awareness, exposure and products/services knowledge to generate credibility and customer trust
- Handle and solve customers’ complaints and inquiries
- Manage online discussions and respond to genuine user comments or grievances (Comment monitoring for spam and removing when necessary)
- Handle inquiries about online orders, collections and products/services.
- Provide timely feedback on customer trend, issues, areas of focus, customer complaints, enquiries, trend/ behavior.